tiips is an app that is breaking the barriers for people to invest. We believe in creating an investment vehicle for the many not the few and build a community where wealth is shared.
What kind of services does tiips offer?
We offer a service for users to utilize tiips reward to redeem financial products.
Who regulates tiips?
tiips is regulated by the law of Hong Kong.
Can I buy/sell gold at tiips?
Sorry this service is currently unavailable at tips, users are welcome to redeem gold through tiips reward.
Can I buy tiips reward for gold redemption?
Users are only able to obtain tiips reward upon purchases from exclusive merchants.
Do tiips reward expire?
No, tiips reward does not expire.
Is tiips offering various financial products for redemption?
We are currently providing gold redemption for users, please stay tuned for more products in the future!
How can I check my tiips reward balance?
You can check your balance on the ‘invest’ page in the app.
How can I update my account/personal details?
Please shoot us an email at[email protected] and we will sort it out!
What details are needed for account registration?
We will only need your preferred name and phone number for account registration, while full name and one of the following: phone number/email/FPS ID will be needed when you would like to sell out gold to receive payments. Easy.
How can I receive payments when I sell out my gold?
You can receive payments through FPS.
How can I disable/close my account?
We are sorry to see you go..... Please send us an email at[email protected]
Is account registration free?
Yes, it is a free feature.
Can I transfer my tiips reward to others?
Due to compliance issues, users are not able to transfer tiips reward.
Will tiips reward replace my current loyalty points from those selected merchants?
tiips reward and those loyalty programs are two separate types of programs, hence they are not related and will not be replaced by each other.
How can merchants participate in the tiips reward program?
Thank you so much for your support! Please contact us at[email protected]
Are tiips and TIPS Dollar (Hong Kong) Limited related?
TIPS Dollar (Hong Kong) Limited is tiips’ company entity, it is also the publisher of the tiips app.